Terms and Conditions

Terms & Conditions

Travel Your Way With Renee, LLC

 

Before we make or finalize arrangements for your trip, we

require that agree to the following terms and conditions on behalf

of yourself and all members of your traveling party:

 

1. Agent for Suppliers: Travel Your Way with Renee, LLC

(collectively “we” or “us”) act as sales agent for any airline,

hotel, car-rental company, tour operator, cruise line, or other

service provider named in your itinerary or confirmation

(“Suppliers”). We are not responsible for the acts or

omissions of the Suppliers or their failure to adhere to their

own schedules, provide services or refunds, financial default,

or failure to honor future trip credits. In the event that a

Supplier defaults prior to providing the service to you for

which payment has been made, the sole recourse for refund

shall be with the defaulting Supplier, from insurance covering

such defaults if any, or from other responsible third party. We

have no special knowledge regarding the financial condition

of the Suppliers and no liability for recommending a trip

credit in lieu of a refund.

 

2. Review Your Travel Documents Immediately: Once

tickets and confirmations have been issued, it is your

responsibility to review and inform us of any errors. Suppliers

may have penalties for modifications or refunds. We do not

have control over printed prices on the tickets, although

some tickets may have BT (Bulk fare) printed on them, and

some may have a specific value on them, which may be

different (lower or higher) than the fare collected.

 

3. Risks Related to COVID-19: You agree that it is your

personal decision to travel, and you are doing so with

full knowledge of current travel recommendations and

travel restrictions with regards to the risks of COVID-19.

We have no responsibility for COVID-19-related

requirements that travel suppliers and governments may

impose from time to time, such as health affidavit forms,

health screenings prior to departure or upon arrival, face

coverings, exclusions, closures, or quarantines. For the

latest COVID-19 government travel regulations, we

recommend going to IATA’s website at

https://www.iatatravelcentre.com/international-travel-

document-news/1580226297.htm. For the latest travel

supplier requirements, check the supplier’s home page.

 

4. Other Risks of Travel and Release: We assume no

responsibility for and shall not be liable for the acts or

omissions of any party not under our control, natural

disasters, unsafe conditions, terrorism, health hazards

including pandemics, illnesses, weather hazards, or the

suitability for a disabled person of any portion of any trip. We

have no special knowledge of dangers during travel or at

destinations. For information related to such dangers, we

recommend going to the State Department travel website at

www.travel.state.gov, click on "Find International travel

Information” then click on "Country Information", and fill in

the name of the destination country. For medical and health

information, we recommend going to the Centers for Disease

Control website at www.cdc.gov/travel, then click on

“Destinations” and scroll to the name of the destination

country. It is your personal decision to travel, and you are

doing so with full knowledge of current travel

recommendations and travel restrictions with regards to the

risks of COVID-19. YOU HEREBY EXPRESSLY ASSUME

ALL OF THESE RISKS AND DANGERS, AND YOU

HEREBY EXPRESSLY AGREE TO FOREVER RELEASE,

DISCHARGE AND HOLD US, AND OUR AGENTS,

EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES,

AFFILIATED COMPANIES, GUIDES, GROUP LEADERS,

AND SUBCONTRACTORS HARMLESS AGAINST ANY

AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS,

SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY

KIND AND NATURE WHATSOEVER WHICH YOU NOW

HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR

IN CONNECTION WITH THESE RISKS AND DANGERS.

 

5. Travel Insurance: For your protection, we strongly

recommend that you purchase trip cancellation and travel

accident insurance. Please note that, unless you buy a

cancel-for-any-reason policy, most policies have a specific

clause stating they do not cover epidemics and pandemics,

especially when travel warnings are in place. We are not

qualified or authorized to answer technical questions about

benefits, exclusions, and conditions of any of the insurance

offered, nor evaluate the adequacy of your existing

insurance coverage. No representation or description of the

insurance made by our staff constitutes a binding assurance

or promise about the insurance. You agree to hold us

harmless for your election not to purchase travel insurance

or for any denial of claim by travel insurer as it relates to

COVID-19 or any other claim under the policy.

 

6. Booking Process: To start a booking, you need to agree

with these terms and conditions, pay the trip deposit and our

professional service fees (where applicable) and complete

the credit card authorization form, if using a credit card for

payment. We are free to accept your offer on behalf of the

relevant Supplier or reject it at our sole discretion. We accept

all major credit or debit cards with a verifiable billing address.

You hereby authorize us to process the charge to the credit

or debit card you provide to us for the total amount of your

booking and our professional services. To protect our

customers, we verify with the credit/debit card company that

the billing address and credit card verification number you

provided to us is accurate and that your debit/charge will be

accepted. Until such information is verified, the fare is

subject to change. We are not responsible for any

transaction that is declined based upon a credit/debit card

that is declined by the issuing company or a travel provider

or if, for any reason, the debit/credit card billing address

and/or credit card verification number cannot be verified in a

timely manner, nor are we responsible for any changes in

fare or any other charges that may occur during our

verification process. In the event the fare selected is not

available, an approval code may have been issued on your

credit card. If the transaction is not completed the approval

code may temporarily debit the amount from your bank

account. The terms of your booking (such as price,

availability and/or dates of travel) are not guaranteed until

the ticket or confirmation number is issued. Please note that

once you have completed the booking, you can only cancel

or change the details (such as names or destinations) of

your booking at our sole discretion and in accordance with

these and the Supplier’s terms & conditions. Travel

arrangements involving airline and cruise components are

subject to Suppliers’ supplemental price increases that may

be imposed by the Supplier and/or government, even after

you have completed your purchase. You hereby consent to

any such price increases and authorize your credit or debit

card to be used for them. Suppliers have their own

contracts covering cancellation penalties and other

terms and conditions, and you may be bound by those

contracts regardless of whether you receive notice of

their terms.

 

7. Driver’s Licenses, Passports, Visas, and Other

Foreign Entry Requirements: It is your responsibility to

obtain and carry a valid passport, visa(s), and all other

documents required by applicable government

regulations. Beginning on October 1, 2021, you must

present a driver’s license or another form of identification

that complies with the requirements of the Federal Real ID

Act (see www.dhs.gov/real-id for more information). If

traveling internationally, you must have a valid passport and,

depending upon the destination and nationality, you may

need to obtain one or more visas, even for countries that you

transit for a flight change. The name, date of birth and

gender that appears on the identification card must exactly

match the same such data that is listed on airline ticket(s)

and booking records. We strongly recommend that you take

into account that certain countries will not admit a passenger

if their passport expires within six (6) months of the date of

entry. Non-United States citizens may require additional

documentation. Children and infants also require all such

travel documents. Minors traveling with one parent, and/or

without both parents, may be stopped and not admitted,

unless authenticated and verified consent forms are provided

to the authorities. Parental or legal guardian consent must be

provided to the supervising adult/group leader. You

acknowledge any failure to strictly comply with these

requirements may result in denied boarding or an undue

delay at an airport security checkpoint causing you to miss

flight(s), and subsequent scheduled travel bookings on

cruises and tours. Check each Supplier’s website to ensure

you and all members in your travel group or party obtain and

carry travel documentation required. Each foreign country

holds different views of past criminal offenses, whether

within or outside of their boundaries. If you have a current or

past offense, and you are unsure how the country you are

traveling to (or through) views that offense, please contact

that country directly for entry and exit requirements. We feel

it is an invasion of privacy for any member of our staff to

make such an inquiry.

 

8. Our Professional Service Fees: In addition to each

Supplier’s cost and fees, our agency charges professional

fees for the time invested researching and planning your

itinerary, with a minimum fee of $150 to engage our

services. Depending on the complexity of the bookings

requested, additional professional fees may be included in

the total invoice. See below for details. No fees will be

charged without prior notification to the client. All our fees are

non-refundable. The fee will be charged as: “Trips and Ships Luxury Travel Fee”.

 

Research/Planning - $150 minimum

Cancellation - 10% of total booking

Changes to Existing Reservations (after 24 hours of booking)

- $50

Air Transaction Service* - U.S. Domestic and International -

$0 to $50

Hotel Transaction - $0 to $35

Car Rental Transaction - $0 to $35

Rebooking Using Future Travel Credits* - $0 to $50

Pursuing Refunds due from Suppliers* - $0 to $50

*Fee is per passenger

All our professional fees are non-refundable.

 

9. Credit Card Rights: We also strongly recommend that

you use a credit card for your purchase, so that you can

exercise your rights under the Fair Credit Billing Act if you do

not receive the services you purchased. However, if we are

the credit card merchant, our role is to facilitate the sale,

collect funds on your behalf, and remit those funds to the

Supplier. If the Supplier does not provide the services, your

only recourse would be against the Supplier, and you agree

not to initiate a chargeback against us.

10. Claims Deadline and Exclusive Jurisdiction: You

agree to present any claims against us within 30 days after

your trip ends and to file suit within one year of the incident,

and you acknowledge that this expressly limits the applicable

statute of limitations to one year. You agree that the courts in

Broward County, Florida, will be the exclusive jurisdiction for

all claims brought by you against Travel Your Way with

Renee, LLC, and you hereby submit to the personal

jurisdiction of those courts.

 

Florida Seller of Travel #3321471

California Seller of Travel #2148340