Terms and Conditions
Terms & Conditions
Travel Your Way With Renee, LLC
Before we make or finalize arrangements for your trip, we
require that agree to the following terms and conditions on behalf
of yourself and all members of your traveling party:
1. Agent for Suppliers: Travel Your Way with Renee, LLC
(collectively “we” or “us”) act as sales agent for any airline,
hotel, car-rental company, tour operator, cruise line, or other
service provider named in your itinerary or confirmation
(“Suppliers”). We are not responsible for the acts or
omissions of the Suppliers or their failure to adhere to their
own schedules, provide services or refunds, financial default,
or failure to honor future trip credits. In the event that a
Supplier defaults prior to providing the service to you for
which payment has been made, the sole recourse for refund
shall be with the defaulting Supplier, from insurance covering
such defaults if any, or from other responsible third party. We
have no special knowledge regarding the financial condition
of the Suppliers and no liability for recommending a trip
credit in lieu of a refund.
2. Review Your Travel Documents Immediately: Once
tickets and confirmations have been issued, it is your
responsibility to review and inform us of any errors. Suppliers
may have penalties for modifications or refunds. We do not
have control over printed prices on the tickets, although
some tickets may have BT (Bulk fare) printed on them, and
some may have a specific value on them, which may be
different (lower or higher) than the fare collected.
3. Risks Related to COVID-19: You agree that it is your
personal decision to travel, and you are doing so with
full knowledge of current travel recommendations and
travel restrictions with regards to the risks of COVID-19.
We have no responsibility for COVID-19-related
requirements that travel suppliers and governments may
impose from time to time, such as health affidavit forms,
health screenings prior to departure or upon arrival, face
coverings, exclusions, closures, or quarantines. For the
latest COVID-19 government travel regulations, we
recommend going to IATA’s website at
https://www.iatatravelcentre.com/international-travel-
document-news/1580226297.htm. For the latest travel
supplier requirements, check the supplier’s home page.
4. Other Risks of Travel and Release: We assume no
responsibility for and shall not be liable for the acts or
omissions of any party not under our control, natural
disasters, unsafe conditions, terrorism, health hazards
including pandemics, illnesses, weather hazards, or the
suitability for a disabled person of any portion of any trip. We
have no special knowledge of dangers during travel or at
destinations. For information related to such dangers, we
recommend going to the State Department travel website at
www.travel.state.gov, click on "Find International travel
Information” then click on "Country Information", and fill in
the name of the destination country. For medical and health
information, we recommend going to the Centers for Disease
Control website at www.cdc.gov/travel, then click on
“Destinations” and scroll to the name of the destination
country. It is your personal decision to travel, and you are
doing so with full knowledge of current travel
recommendations and travel restrictions with regards to the
risks of COVID-19. YOU HEREBY EXPRESSLY ASSUME
ALL OF THESE RISKS AND DANGERS, AND YOU
HEREBY EXPRESSLY AGREE TO FOREVER RELEASE,
DISCHARGE AND HOLD US, AND OUR AGENTS,
EMPLOYEES, OFFICERS, DIRECTORS, ASSOCIATES,
AFFILIATED COMPANIES, GUIDES, GROUP LEADERS,
AND SUBCONTRACTORS HARMLESS AGAINST ANY
AND ALL LIABILITY, ACTIONS, CAUSES OF ACTIONS,
SUITS, CLAIMS, AND DEMANDS OF ANY AND EVERY
KIND AND NATURE WHATSOEVER WHICH YOU NOW
HAVE OR WHICH MAY HEREAFTER ARISE OUT OF OR
IN CONNECTION WITH THESE RISKS AND DANGERS.
5. Travel Insurance: For your protection, we strongly
recommend that you purchase trip cancellation and travel
accident insurance. Please note that, unless you buy a
cancel-for-any-reason policy, most policies have a specific
clause stating they do not cover epidemics and pandemics,
especially when travel warnings are in place. We are not
qualified or authorized to answer technical questions about
benefits, exclusions, and conditions of any of the insurance
offered, nor evaluate the adequacy of your existing
insurance coverage. No representation or description of the
insurance made by our staff constitutes a binding assurance
or promise about the insurance. You agree to hold us
harmless for your election not to purchase travel insurance
or for any denial of claim by travel insurer as it relates to
COVID-19 or any other claim under the policy.
6. Booking Process: To start a booking, you need to agree
with these terms and conditions, pay the trip deposit and our
professional service fees (where applicable) and complete
the credit card authorization form, if using a credit card for
payment. We are free to accept your offer on behalf of the
relevant Supplier or reject it at our sole discretion. We accept
all major credit or debit cards with a verifiable billing address.
You hereby authorize us to process the charge to the credit
or debit card you provide to us for the total amount of your
booking and our professional services. To protect our
customers, we verify with the credit/debit card company that
the billing address and credit card verification number you
provided to us is accurate and that your debit/charge will be
accepted. Until such information is verified, the fare is
subject to change. We are not responsible for any
transaction that is declined based upon a credit/debit card
that is declined by the issuing company or a travel provider
or if, for any reason, the debit/credit card billing address
and/or credit card verification number cannot be verified in a
timely manner, nor are we responsible for any changes in
fare or any other charges that may occur during our
verification process. In the event the fare selected is not
available, an approval code may have been issued on your
credit card. If the transaction is not completed the approval
code may temporarily debit the amount from your bank
account. The terms of your booking (such as price,
availability and/or dates of travel) are not guaranteed until
the ticket or confirmation number is issued. Please note that
once you have completed the booking, you can only cancel
or change the details (such as names or destinations) of
your booking at our sole discretion and in accordance with
these and the Supplier’s terms & conditions. Travel
arrangements involving airline and cruise components are
subject to Suppliers’ supplemental price increases that may
be imposed by the Supplier and/or government, even after
you have completed your purchase. You hereby consent to
any such price increases and authorize your credit or debit
card to be used for them. Suppliers have their own
contracts covering cancellation penalties and other
terms and conditions, and you may be bound by those
contracts regardless of whether you receive notice of
their terms.
7. Driver’s Licenses, Passports, Visas, and Other
Foreign Entry Requirements: It is your responsibility to
obtain and carry a valid passport, visa(s), and all other
documents required by applicable government
regulations. Beginning on October 1, 2021, you must
present a driver’s license or another form of identification
that complies with the requirements of the Federal Real ID
Act (see www.dhs.gov/real-id for more information). If
traveling internationally, you must have a valid passport and,
depending upon the destination and nationality, you may
need to obtain one or more visas, even for countries that you
transit for a flight change. The name, date of birth and
gender that appears on the identification card must exactly
match the same such data that is listed on airline ticket(s)
and booking records. We strongly recommend that you take
into account that certain countries will not admit a passenger
if their passport expires within six (6) months of the date of
entry. Non-United States citizens may require additional
documentation. Children and infants also require all such
travel documents. Minors traveling with one parent, and/or
without both parents, may be stopped and not admitted,
unless authenticated and verified consent forms are provided
to the authorities. Parental or legal guardian consent must be
provided to the supervising adult/group leader. You
acknowledge any failure to strictly comply with these
requirements may result in denied boarding or an undue
delay at an airport security checkpoint causing you to miss
flight(s), and subsequent scheduled travel bookings on
cruises and tours. Check each Supplier’s website to ensure
you and all members in your travel group or party obtain and
carry travel documentation required. Each foreign country
holds different views of past criminal offenses, whether
within or outside of their boundaries. If you have a current or
past offense, and you are unsure how the country you are
traveling to (or through) views that offense, please contact
that country directly for entry and exit requirements. We feel
it is an invasion of privacy for any member of our staff to
make such an inquiry.
8. Our Professional Service Fees: In addition to each
Supplier’s cost and fees, our agency charges professional
fees for the time invested researching and planning your
itinerary, with a minimum fee of $150 to engage our
services. Depending on the complexity of the bookings
requested, additional professional fees may be included in
the total invoice. See below for details. No fees will be
charged without prior notification to the client. All our fees are
non-refundable. The fee will be charged as: “Trips and Ships Luxury Travel Fee”.
Research/Planning - $150 minimum
Cancellation - 10% of total booking
Changes to Existing Reservations (after 24 hours of booking)
- $50
Air Transaction Service* - U.S. Domestic and International -
$0 to $50
Hotel Transaction - $0 to $35
Car Rental Transaction - $0 to $35
Rebooking Using Future Travel Credits* - $0 to $50
Pursuing Refunds due from Suppliers* - $0 to $50
*Fee is per passenger
All our professional fees are non-refundable.
9. Credit Card Rights: We also strongly recommend that
you use a credit card for your purchase, so that you can
exercise your rights under the Fair Credit Billing Act if you do
not receive the services you purchased. However, if we are
the credit card merchant, our role is to facilitate the sale,
collect funds on your behalf, and remit those funds to the
Supplier. If the Supplier does not provide the services, your
only recourse would be against the Supplier, and you agree
not to initiate a chargeback against us.
10. Claims Deadline and Exclusive Jurisdiction: You
agree to present any claims against us within 30 days after
your trip ends and to file suit within one year of the incident,
and you acknowledge that this expressly limits the applicable
statute of limitations to one year. You agree that the courts in
Broward County, Florida, will be the exclusive jurisdiction for
all claims brought by you against Travel Your Way with
Renee, LLC, and you hereby submit to the personal
jurisdiction of those courts.
Florida Seller of Travel #3321471
California Seller of Travel #2148340